Our Pricing
Delivering exceptional value and seamless service aligned with your business needs is our priority. Embrace time-based support: pay only for what you need. It's flexible, cost-efficient, and adapts to your dynamic business demands. With transparent billing, you get accountability and efficient, effective resolutions. Ideal for businesses seeking responsive, customisable, and budget-conscious IT support solutions.
Our focus, your support
What you can expect from
glo help
Our time-based contracts mean you can select exactly how much IT support you would like and for how many devices. With a high level of attention given to your account, we can provide fixes with important long-term consideration for your business instead of short-term speedy fixes. Our fast response time and personal approach make all the difference when you are held back by an issue, IT that fits your business like a glove.
Pricing that
works for you, see some examples below;
It all depends on the amount of devices supported vs how many hours of support you intend to use, take a look below at some examples or just simply drop us a phone call & we will chat - let's see what we can do for you!
Support of 20 devices
2 Hours of Support time used
£236
Bought time never expires,
30 day rolling contracts to
guarantee satisfaction.
Support of 100 devices
6 hours of Support time used
£780
Haven't purchased enough time, no worries you can amend your usage each month. Use to little one month - carry it to the next, use over your allocated time - grab a little more, we are here to facilitate.
Support of 150 devices
6 hours of Support time used
£870
We will support your network infrastructure, help you maintain your network & get you running fluidly & efficiently. 24-7 Monitoring, Anti-Virus Protection, Back-up Management - the list is endless, with us you've got it!
Included
IT Support
Desktop & Server Patching
24-7 Monitoring
Virus Protection
3rd Party Liaison
On-site Support
Phone System Management
Annual System Reviews
10 Minute Response Time
Monthly Rolling Contract
Additional Extras
Need something more from us? just ask & we will write up a quote, provide additional info & be there every step of the way.
Security (MFA)
Online Data Storage
System Backup Storage
Supplier of Hardware & Software
Cyber Essentials & Cyber Essentials+
InfoSec
CRM & Odoo Business Solutions
Your Chosen Hours
Empower your control with GloHelp. Customize, adjust, and pay for what you use, allowing you to tailor your hours to seamlessly align with your setup. Implement a spending cap for financial prudence and fine-tune your package to precisely meet your evolving IT requirements.
Fluid Communication
Encounter an issue or have a query? Our adept team swiftly addresses it within your allocated time, ensuring minimal downtime or delays. Time tracking is meticulously managed in 5-minute increments, favorably rounded down, maximizing the value of your investment. Our proactive, expert team stands ready to provide insightful advice, strategic direction, and valuable knowledge to enhance your business, contributing to your ascent as an industry leader.
Staying Tech-Savvy
Comprehensive virus protection is included, yet our offerings extend far beyond. Upon your request, we provide an array of services, leveraging our expertise to offer tailored solutions that not only shield but also fortify your business. Expect proactive ideas and strategic approaches aimed at enhancing the overall security and resilience of your enterprise.
The nitty-gritty details
For those who appreciate simplicity without unnecessary embellishments, we've distilled the essentials into a sleek black-and-white format.
Access the convenient downloadable PDF below—no need to pause for a tea break on this one.
Should any questions arise, please don't hesitate to reach out.
(PDF to be placed here with new pricing)
The time allocated within your GloHelp account is versatile, allowing you to invest it in anything your business requires. This comprehensive time-based contract caters to all your needs with us.
Ensure your team operates at peak efficiency, whether working remotely or in the office, with GloHelp. Ideal for businesses seeking comprehensive asset protection and optimal efficiency, our services offer enhanced value for money, inclusive virus protection, faster response times, and a seamless IT experience. Benefit from efficient issue resolution, thanks to the time-based nature of GloHelp. Committed to delivering a WOW factor service, we prioritize every customer's satisfaction.
Don't sweat it. You can choose to put a cap on the time used or money spent each month on top of your dedicated time, or simply let us fix the problem in the time it takes to do so. We're all about giving you the service you desire.
Yes, you can either prepay an allocated amount of time for each month at a slightly cheaper rate or pay as you go. If you do not use up your prepaid time for the month, it will get carried over to the next month. All of your time is logged in 5 minute intervals, rounded down and there is full transparency maintained at every step so you know exactly where you are at with your usage. Monthly reports are also available to showcase the activities carried out each period.
We want to keep our customers for as long as they want to be with us. After all, we're about giving you an awesome service that fits your business needs. That's why we simply require a 1 month notice period to end your GloHelp package.
We accept all modern forms of payment, including bitcoin. We ensure speedy and secure processes are in place to make safe payments.
Let's Talk
Care for a chat?
- hello@glo.systems
- 0330 2230 033