James Pinnegar 2012 RDS - Where is the user logged on from? Since the release of Windows Server 2012 the tools and techniques for administrating terminal servers have changed a little. One handy tool, Terminal Services Manager, is no longer present and others ... RDS Remote Desktop Terminal Server Terminal Services Manager 5 Oct 2015
James Pinnegar What do Glo do? We offer professional IT services at speeds that we feel all businesses should always demand. We have honed our processes and procedures over the past 12 years to offer industry leading, efficient and... 29 Jun 2015
James Pinnegar Support Contract Calculator We've recently simplified our options for support here at Glo. We now offer either Reactive (ad-hoc) support, or to get the best of what Glo has to offer we highly recommend our Proactive monthly supp... Glo Support IT Support Support 13 Mar 2015
James Pinnegar How to ask for IT help As you can imagine as an IT support company we have a fair bit of experience in helping people with IT, but in this blog post we'd like to go a bit meta and help people ask for help with IT. The first... 10 Mar 2015
James Pinnegar Connecting to Remote Desktops via Remote Desktop Gateway Servers Occasionally we're asked by one of our customers to give a third-party access to one of their servers for various reasons. Recently we've been surprised that a number of these third-party users, often... Remote Desktop 30 Jun 2013
Chris Connor Microsoft SQL Transaction Log Shipping to a Remote Server without SMB/CIFS - Not Actually That Tricky Every now and then we get non-typical requests. Normally it'll be for something mundane like helping out with a Managing Director's kids computer, or providing broadband for a board member. However th... SQL Server 7 Aug 2012
James Pinnegar Microsoft Support Lifecycle Dates If you're running Windows Vista or Microsoft Exchange Server 2007 it may be time to think about upgrading as today marks the end of Microsoft's mainstream support for the products. As with all Microso... Exchange Microsoft SQL Support Windows 9 Apr 2012
James Pinnegar Glo's Recommended Software As an out sourced IT Support company serving many different areas of business here at Glo Networks we use a large variety of different software every day. As such we would like to suggest some of the ... 10 Nov 2011
James Pinnegar Don't get stuck in the IT dark age! Recent research by hardware manufacturer Intel (and supported by the Confederation of British Industry) has highlighted the lack of investment and expertise in IT in small businesses in the UK. Their ... Small Business 3 Nov 2011
Chris Connor Our New Private Cloud Platform: Technical Thoughts on Hyper-V Clustering and Clouds As promised in " Our New Private Cloud Platform ", I'm about to divulge all our secrets. Or at least some of them. In vague deal. I should warn you that this is a blog post aimed at technical people, ... Cloud Computing Hyper-V Virtualisation 3 Jul 2011
James Pinnegar Hyper V Snapshots and their uses Recently one of our customers has been playing with Hyper V, creating virtual machines for testing purposes. We have advised them in this and have guided them through using Hyper V, and it's features ... Backup Hyper-V VSS 9 Aug 2010
Chris Connor Why do I need an IT Support Contract At some point you may have wondered if you need IT support or why you would need an IT support contract. Some companies offer it like insurance you get help when there's a problem. At Glo Networks we ... IT Support Support Support Contract 11 Apr 2010
